This Privacy Policy explains how Zevvlo ("Zevvlo", "we", "us", or "our") handles information when you visit https://zevvlo.com(the "Website") or join our waitlist. Zevvlo is a customer feedback, review management, and customer recovery platform for local businesses and e-commerce brands. The product is not yet generally available — we are currently accepting waitlist registrations only.
1. Information We Collect
At this stage we collect only a small amount of information, mostly when you join our waitlist:
- Name
- Email address
- Company or business name (optional)
- Mobile number (optional)
- Any responses you provide in the waitlist form
- Basic website analytics (such as pages visited and referring links)
- Device and browser information (such as browser type, device type, and approximate location based on IP address)
We do not ask for sensitive information, and we ask that you not submit any through our forms.
2. How We Use Information
We use the information we collect to:
- Add you to our waitlist and manage your place on it;
- Contact you about early access, product updates, and our launch;
- Respond to your questions and requests;
- Understand how the Website is used so we can improve it;
- Keep the Website secure and prevent spam and abuse.
We do not sell your personal information, and we do not share it for third-party advertising.
3. Analytics and Cookies
We use cookies and similar technologies, along with analytics tools such as PostHog, to understand how visitors use the Website and to improve it. These tools may collect technical and usage data such as your IP address, device and browser information, and the pages you view.
You can control or disable cookies through your browser settings. For more detail, see our Cookie Policy.
4. Data Storage and Security
We store information using reputable cloud infrastructure providers and apply reasonable technical and organisational measures to protect it, including encryption in transit and restricted access. Your information may be stored or processed on servers located outside India.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You share information with us at your own risk.
5. Third-Party Service Providers
We rely on a small number of trusted service providers to run the Website and our waitlist. These providers process information only to provide their services to us:
- Cloudflare — security, performance, and content delivery
- Vercel — website hosting
- Supabase — database and storage of waitlist information
- PostHog — product and website analytics
Each provider has its own privacy policy governing how it handles data.
6. Your Rights
You can ask us to access, correct, or delete the information we hold about you, and you can opt out of our emails at any time using the unsubscribe link or by contacting us. To make any of these requests, email us at privacy@zevvlo.com.
7. Data Deletion Requests
You can ask us to remove you from our waitlist and delete your information at any time by emailing privacy@zevvlo.com. We will delete your information within a reasonable period, except where we need to keep it to comply with a legal obligation or prevent abuse.
8. Changes to This Policy
We may update this Privacy Policy as our product develops, especially as we move from waitlist to launch. When we make changes, we will update the "Last updated" date above. Please review this policy from time to time.
9. Contact Us
If you have any questions about this Privacy Policy or your information, contact us at privacy@zevvlo.com.