FOR SHOPIFY STORES

Recover the unhappy customer behind every bad order.

Zevvlo watches your Judge.me reviews and Shopify orders for frustration, opens a recovery conversation on WhatsApp or email, and only asks for a review once the customer is genuinely happy again.

See the workflow
Reviews requested only after resolutionNo review gating
Recovery case · #RC-2048RESOLVED
DK
Daniel K.

“Battery dies within an hour and I emailed support twice with no reply.”

Judge.me · Wireless Earbuds Pro
AI sentimentNegative · churn risk
WhatsAppEmail
Replacement shipped · review request sent after fix

Works with your Shopify stack

ShopifyShopifyJudge.meJudge.me

Two ways to recover revenue

From a bad review to a second order.

AI REVIEW RECOVERY

Catch the 2-star review while it's still a conversation.

The moment a negative product review lands, Zevvlo reads the sentiment, opens a recovery case, and drafts a genuine reply — so you fix the problem instead of watching it sit on your product page.

  • Detect negative product reviews
  • AI sentiment analysis
  • Automatic recovery case creation
  • AI-generated recovery messages
  • Recover via WhatsApp or email
  • Manual conversation takeover
  • Full conversation timeline
  • Mark recovery as resolved
  • Review request sent only after a successful recovery
Recovery message✦ AI DRAFT
Hi Daniel — I'm really sorry the earbuds let you down, and that our support went quiet. That's not the experience we want. I've shipped a replacement pair today at no cost, and I'd love to make sure these ones are perfect. 🙏
In your brand voiceApprove · Edit · Send
Negative review detected
Recovery conversation sent
Resolved · review request sent
Abandoned cart2h AGO
Linen Throw Blanket
Qty 1 · $68.00
Ceramic Mug Set
Qty 2 · $44.00
Hi Sara! Still thinking it over? Here's COMEBACK10 for 10% off your cart — it's saved and ready whenever you are. 🛍️
✦ Drafted by Zevvlo · sent on WhatsApp
Cart recovered · $112.00 checkout
ABANDONED CART RECOVERY

Win back the cart they almost left behind.

When a shopper drops off, Zevvlo reaches out on the channel they actually read — with a warm, on-brand nudge and an optional incentive — then tracks every cart it brings back.

  • Detect abandoned carts in real time
  • AI-generated recovery messages
  • Recover via WhatsApp or email
  • Coupon & discount support
  • Track recovered carts end to end

However you collect reviews

Recover customers from every review you collect.

Already on Judge.me? Zevvlo recovers unhappy customers from day one. Switch on Zevvlo Review Widgets to unlock AI-powered seller replies on top.

JUDGE.ME INTEGRATION

Works with your existing Judge.me reviews.

No migration, no new widgets to install. Zevvlo syncs your Judge.me reviews, reads the sentiment, and opens a recovery case the moment a customer sounds unhappy — long before that review costs you a sale.

  • Sync reviews from Judge.me
  • AI sentiment detection
  • Automatically create recovery cases
  • Recover via WhatsApp or email
  • Full recovery timeline
  • Send a new review request after a successful recovery
Recovery workflowFrom Judge.me
Judge.me review

“Arrived late and the box was crushed. Pretty let down.”

Negative sentiment detectedCHURN RISK
Recovery workflow createdAUTOMATIC
Customer recovered
Send new review requestONLY NOW
Zevvlo Review Widget✦ AI REPLY
AK
Aisha K.
Verified

Love the quality and shipping speed!

✦ AI SUGGESTED REPLY · BRAND-AWARE

“Thank you for your kind words! We're thrilled you loved your order and the fast shipping — we can't wait to have you back.”

And negative reviews start a recovery
Negative sentiment

“Product arrived damaged.”

Start recovery caseAI drafts public response
✦ ENHANCED EXPERIENCE

Unlock more with Zevvlo Review Widgets.

Already on Judge.me? Your reviews power Zevvlo's AI recovery from day one. Switch on Zevvlo's native review widgets and you also get AI-drafted seller replies and a fully integrated review experience.

  • Respond to positive reviews with AI
  • Draft thoughtful responses to negative reviews
  • Brand-aware AI responses
  • Edit before publishing
  • One-click publish
  • Automatically create recovery cases from negative reviews

Recover more Shopify customers — starting with the next one.

Join early access and bring Zevvlo into your store before your next unhappy review.