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FOR LOCAL BUSINESSES

Hear it privately, before it hits your Google rating.

A simple QR code turns every visit into private feedback. Zevvlo catches an unhappy customer on the spot, recovers them over WhatsApp, and invites a public review only once they leave happy.

See the workflow
Google policy friendlyNo review gating
How was your visit?
Bloom Café · Downtown
😞😕😐🙂😍
“Waited 20 minutes and my order was wrong. Bit disappointing today.”
Recovery opened on WhatsApp — kept private

Built for the way locals find you

Google Business ProfileGoogle Business ProfileQR Feedback PageWhatsApp BusinessWhatsApp Business

From the counter to a five-star profile

Fix it in person. Keep your rating honest.

PRIVATE FEEDBACK RECOVERY

Catch the bad day before it becomes a one-star.

A QR code on the receipt or table collects feedback privately. When it's negative, Zevvlo opens a recovery conversation right away — and invites a Google review only after you've made it right.

  • QR-based private feedback collection
  • AI sentiment analysis
  • Automatic recovery case creation
  • AI-generated recovery replies
  • Recover customers via WhatsApp
  • Manual conversation takeover
  • Full conversation timeline
  • Mark recovery as resolved
  • Invite a public review only after the issue is resolved
LM
Lena M.
Bloom Café · via WhatsApp
Waited 20 minutes and my order was wrong today. Bit disappointing.
Hi Lena, I'm so sorry — that's not our usual standard. Your next coffee is on us, and I'll personally make sure the order's right. ☕
✦ Drafted by Zevvlo
Aw thank you, that's really kind! See you tomorrow 😊
Recovered · Google review invite sent
Your locations3 ACTIVE
Downtown
2 recoveries in queue
Riverside
All clear
0 open
Airport
1 recovery in queue
1 open
MULTI-LOCATION SUPPORT

Every branch, its own recovery queue.

Run one store or fifty — each location gets its own QR code and queue, so feedback always reaches the team that can actually fix it.

  • Manage multiple business locations
  • Location-specific QR codes
  • Location-specific recovery queues
BRANCH ANALYTICS

See which branches recover — and which need a hand.

A clear view of recovery and satisfaction by location, so you can spot a struggling branch early and coach it before the trend shows up on Google.

  • Recovery rate by branch
  • Customer satisfaction by branch
  • Negative feedback trends by branch
  • Public review growth by branch
Recovery rate by branchlast 30 days
DowntownHigh
RiversideStrong
AirportNeeds focus
Satisfaction
Trending up
Public reviews
Growing

Beyond recovery

Respond to every Google review — in your voice.

AI REVIEW ASSISTANT

Every review deserves a thoughtful response.

Generate brand-aware replies for positive and negative Google reviews in seconds. When negative feedback needs more attention, continue the conversation privately over WhatsApp or email to resolve the customer's concerns.

  • Reply to positive reviews
  • Reply to negative reviews
  • Personalized AI responses
  • Brand voice customization
  • One-click publishing, straight to Google
Google reviews✦ AI REPLY
RT
Rohan T.

Best coffee downtown — the staff remembered my order. Coming back!

✦ AI THANK-YOU REPLY

“Thank you, Rohan! Remembering your order is exactly what we love doing — see you very soon. ☕”

Negative review? Respond publicly, resolve privately
Negative reviewAI drafts public responsePrivate recovery conversationIssue resolved

Customers may choose to update their review after a positive resolution — always entirely their decision.

Keep your rating a reflection of happy customers.

Join early access and put a recovery QR on every table before your next quiet complaint.