FOR WHATSAPP & INSTAGRAM Businesses
Every DM and comment is a customer you can still win back.
Zevvlo reads your WhatsApp chats, Instagram DMs and post comments for frustration, prioritizes who's about to walk, and helps you recover them — right inside the conversation they're already in.
You stay in controlRecovery before public complaints
Right where you already sell
WhatsApp Business
Instagram BusinessRecovery, inside the chat
Never miss the message that signals churn.
AI RECOVERY QUEUE
Every unhappy chat, prioritized in one queue.
Zevvlo scans your WhatsApp threads, Instagram DMs and post comments, reads the sentiment, and pushes the customers closest to leaving straight to the top of your queue.
- Detect negative WhatsApp conversations
- Detect negative Instagram DMs
- Monitor Instagram post comments
- AI sentiment analysis
- Automatic recovery case creation
- Priority-based recovery queue
Public comment reply
“So sorry, Jen! Sending you a DM now to sort a replacement right away 💛”
RECOVERY WORKFLOW
From a public comment to a private fix.
Reply in the open to show you care, then move the conversation into DMs or WhatsApp to actually resolve it — with Zevvlo drafting each step and you approving every send.
- AI-generated recovery replies
- Reply to Instagram comments
- Continue recovery in Instagram DMs
- Continue recovery in WhatsApp
- Manual conversation takeover
- Full conversation timeline
- Mark recovery as resolved